Store POS - Support

Support

Sales & Support

The Store POS team can give you an on-site demo, tailored to your needs, on the fly. In less than half an hour, you will see all your questions and doubts being handled.

Updates

There is a dedicated team that works on the product all the time to bring in new features based on customer experiences in the market to help you stay ahead in business.

Training

We can have our team train you, for a better understanding about the software and its usage. But we suspect, that you will be able to start working on the product from the first day.

System Requirements

Requirement Type

Configuration

Operating System

Windows 7, Windows 8, Windows 8.1 and Windows 10

Processor

2 GHz or higher

Memory

4 GB or higher

Hard Disk

250 GB or higher

Database

Free Edition of SQL Server 2012 R2 or SQL Server Standard / Enterprise

FAQ

Exactly what is a point-of-sale system?

A Retail Point of Sales system typically includes a computer, monitor, cash drawer, receipt printer, customer display and a barcode scanner, and the majority of retail POS systems also include a debit/credit card reader. It can also include a weight scale, an integrated credit card processing connection and a customer pin pad device. More and more POS monitors use touch-screen technology for ease of use and a computer is built in to the monitor chassis for what is referred to as an all-in-one unit.

The POS unit handles the sales to the consumer but it is only one part of the entire POS system used in a retail business. Other functions of the POS system include inventory control, purchasing, receiving and transferring of products to and from other locations. Other functions of a POS system are to maintain sales information for reporting purposes as well as customer information for receivables management, marketing and specific buying analysis.
What are the benefits of computerizing a store?

The number one job in retail, of course, is serving the customer. A point of sale system is a tool which makes that job faster, easier and more profitable.

Three areas where immediate benefits can be seen are:
- Increased margins due to better inventory management and reduced shrinkage.
- Increased sales due to prompted suggestion selling, staff performance tracking and targeted marketing.
- Speed and accuracy in the chores surrounding reports, invoicing, purchase orders and inventory control.
What do I need to consider when choosing software for retail other than price?

As a retailer, you thoroughly understand that you get what you pay for. The same principle holds true when it comes to purchasing a software system for your retail business. While the least expensive system may seem to be a good choice financially, oftentimes, hidden costs such as additional features, technical support, supplemental services, installation, and overall inefficiency can significantly increase your total cost of ownership. A fully integrated system, including all features, will save time and money for years to come. 'Store POS' makes you to feel more comfort by the features it provides and the excellent support provided by the support team.
How many workstations can use Store POS?

'Store POS' has been designed to support a single location or hundreds of locations. In fact, over the past 30 years, many of our customers have grown into multi-store operations. Some of our customers operate more than one corporate entity by using the 'Store POS' retail program.
What are the advantages of having bar codes on the stock?

Barcodes greatly increase the integrity of the point-of-sale transactions. If cash personnel have to enter a stock code for each POS transaction the chances of making mistakes are higher. Good retail management software should print barcode labels in two sizes and can automatically print a label for every item in the last shipment.
If I order your software how long will it take to get it?

The delivery of software and licensee keys is instantaneous; however the implementation time can vary depending on the requirement, size and locations of the store.
Why I should consider 'Store POS'?

'Store POS' is a perfect solution to track and control your practical inventory system; from buying and selling your products to paying your bills to reviewing your income statement. 'Store POS' provides you with the tools to gain maximum control of your business assets such as your inventory and accounts receivable investments. We believe 'Store POS' is the most cost-effective solution available in today’s retail software marketplace.
How can I track my inventory in my large warehouse?

'Store POS' enables you to identify each product item details with a barcode that can be scanned at the same time the products are scanned and put into the specified location. You can also pull products for customer orders, transfer items and take physical inventory more efficiently and accurately. Thus 'Store POS' saves lot of money as well as time.
Is my company too small to benefit from 'Store POS'?

Yes. 'Store POS' has the ability to suit every business. No worry about the size of the business.
As my business grows, can 'Store POS' accommodate this growth?

Yes. 'Store POS' is a scalable retail package that will readily and inexpensively accommodate additional users, additional workstations and additional stores. When considering your future growth, keep in mind features you may one day need, such as multi-location inventory or support for multiple tax rates across different regions.